ARDARO
Customer portal and e-signatures

Give each customer a clear view of one job

Publish customer-safe progress and customer-visible project data while internal job costs, private notes, and every other job stay out of the portal.

Customer-safe by design

A focused project view instead of a chain of update texts

Each active portal is tied to one job. The contractor controls which files, selections, change orders, and updates are customer-visible.

Progress

Project progress and schedule state

Customers can see published progress percentages, schedule state, project updates, scope, and closeout information for that job.

Documents

Customer-visible project data

Share customer-visible files, sent or approved change orders, selections, payment schedules, warranties, and signatures.

Action

Electronic approval

A customer can review the selected item, written scope, amount, terms, consent statement, and then draw an electronic signature.

Portal boundary

One portal link, one job record

The public projection is deliberately narrower than the contractor workspace.

What the customer can see

  • Customer-facing scope, exclusions, balance, payment schedule, and published project progress
  • Files and selections explicitly marked customer-visible
  • Sent, approved, or billed customer-visible change orders
  • Electronic approvals, closeout, progress updates, and warranty records

What stays out

  • Other customers and other jobs
  • Internal-only files and rejected files
  • Unpublished contractor notes and operating controls
  • Labor rates, receipt details, internal cost calculations, and private workspace data
Synthetic example

A remodeling customer checks progress without calling the office

This scenario demonstrates the workflow and is not a testimonial.

Synthetic example

A customer opens the kitchen-remodel portal, reviews the latest published Project Pulse update and schedule state, views the published countertop selection, and electronically approves the selected change order. They cannot browse the contractor's other jobs, private notes, costs, or team records.

What Ardaro does — and what it does not

What it does

It creates a customer-safe projection for one job and records consent-backed electronic approvals from the portal.

What it does not do

It does not expose the full workspace, replace contractor review, decide what should be shared, or provide a universal legal determination that every electronic record is sufficient for every situation.

See the workflow

Walk through the customer portal and e-signature flow

Start with the live demo, then request a workspace if the workflow fits how your company operates.